Duties and Responsibilities:

• Ensuring all customer needs are met and maximising hire and sale opportunities.
• Ensuring on-time, high-quality and accurate delivery against customer orders.
• Handling customer enquiries and orders promptly, accurately and recording all transactions.
• Maintaining and managing all required paperwork for audit purposes.
• Upkeeping records as required, to ensure compliance with statutory and contractual obligations and to facilitate accurate and timely customer invoicing.
• Updating the InspHire system with accurate information and advising clients of any amendments from original order delivery.
• Optimising the use of company stock and maintaining accurate and precise stock control.
• Participating in continuous improvement processes and implementation
• Ensuring all activities comply with operating policies and procedures.
• Identifying and off-hiring cross-hired equipment to the supplier.
• Off-hiring of equipment from goods inwards manifests.
• Liaising with stores personnel and clients about returns e.g. discrepancies between client manifests and our goods inwards manifests.
• Assisting with the preparation of end of month invoicing to ensure accuracy.
• Assisting the accounts department on any invoice queries – both client or purchase invoice.

Applicants to this position should offer previous experience in a similar internal sales role. You’ll need strong communication skills and the ability to deliver excellent customer service at all times. This is a demanding role and you’ll be required to prioritise and manage a busy workload.