Within this Coordinator role. you will be reporting into the Office Manager and assisting with the daily operations of this busy tech service company.

Main duties and responsibilities

• Liaising with customers over the phone and email.
• Scheduling projects and assigning new jobs to Engineers.
• Generating the relevant service reports.
• General supervising and ensuring the smooth running of the helpdesk.

Applicants to this role require

• Personable, confident, and organised individual.
• Strong communication skills.
• Ability to stay calm and methodical under pressure.
• Confidence to liaise with customers at all levels (including senior managers).
• Quick to develop a sound understanding of technology services, including IT and Telecom.

What’s in it for me? (the applicant)

• Being an integral part of the team to support with the day to day running.
• Working alongside experienced individuals in a small office environment.

TMM Recruitment