Overview job description:

The Infrastructure & Operations Engineer works in a combined infrastructure and service delivery environment as part of the Infrastructure & Operations team which designs, implements, maintains, and supports IT Infrastructure. This is a small, cross-functional team focussed on both serving organisational needs and delivering meaningful incremental improvement.

The Infrastructure & Operations Engineer collaborates and works with other IT Infrastructure Engineers / Infrastructure & Operations Engineers, reporting to the IT & Business Systems Director.

Main duties and responsibilities:

• Performing lifecycle management of servers, networking, backups, continuity solutions, storage, telephony, and client hardware.
• Ensuring security certification requirements are met and infrastructure stays up to date via activities including patch management, scanning / remediation, inventory management / renewal and security hardening.
• Managing configuration, producing and updating relevant documentation.
• Following established procedures and practices contributing to these and ensuring they meet the needs of the organisation.
• Providing support to the organisation at all levels troubleshooting and following established procedures to resolve issues.
• Forming a point of contact for business users and requires good communication and interpersonal skills.
• Planning work and coordinating with other members of the team and organisation as required. This includes developing work plans, reporting progress and being responsible / accountable for relevant outputs

Essential Experience & Qualifications:

• Azure Active Directory / Active Directory.
• MS Windows Server / Desktop.
• Microsoft 365 – Security and Compliance.
• Storage Systems / Platforms.
• Microsoft Office products.
• Systems management and monitoring platforms.
• Degree in an IT subject or equivalent experience.

Desired Experience & Qualifications:

• MS Azure IaaS / PaaS.
• Virtualisation (e.g. VMware) Data networking Remote Desktop Services.
• InTune, MS Configuration Manager Mitel VOIP.
• Microsoft Exchange Online.
• Powershell. 
• Application packaging.

TMM Recruitment INDIT

Email:it_team@tmmrecruitment.com