Customer Support Coordinator - VR/20147
Our client based in the North side of Aberdeen has an urgent requirement for a Customer Support Coordinator to join their team on a temporary basis.
Duties & Responsibilities include:
- Generating and distributing GRN’s for all returned customer property.
- Coordinating sales orders that relate to customer owned equipment.
- Ensuring that the customer purchase orders are received in a timely manner before the work commences.
- After the purchase orders are complete, liaising with customers to obtain shipping instructions.
- Ensuring the correct information is on the Draft Sales Orders prior to release.
- Liaising with customers and attending meetings as required.
- Creating and sending invoices to the Aftermarket Management Team for review.
- Maintaining an accurate inventory of customer owned products which are stored offsite.
- Expediting customer property repair orders efficiently.
Applicants should ideally have the following:
- Relevant experience in a similar position. Ideally with rentals / aftermarket experience within the Oil & Gas industry.
- Knowledge of subsea / surface drilling and completion systems. (Preferred but not essential).
- IT literate.
- Strong organisational and administration skills.
- Excellent communication skills.
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