Aftermarket Operations Manager - VR/27136

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Status: Permanent
Location: Aberdeen
Rate: Available Upon Request

This will be a permanent staff role employed via Aberdeen HQ, but on rotation in the Ivory Coast (onshore - overseas). There would be a base salary (not too different from an Offshore Service Tech), offshore bonus per day spent in country, plus a per diem. Accommodation would be provided and paid for.


People with backgrounds such as Service Techs, Integrated Service Coordinators and Manufacturing Engineers, all of which will have a technical / mechanical background, would be desirable and similar experience to what is required for this role onshore – overseas. This is a new start up in the Ivory Coast, so anyone who has had previous experience setting up a new facility overseas would also be a bonus.


A position has arisen for an Aftermarket Operations Manager in the Ivory Coast on a permanent basis.  Reporting to the Customer Fulfilment Director, this monthly rotation role will manage all day-to-day operations at the base in the Ivory Coast, supervising in-Country Service and Refurbishment employees, and providing support to all customer operations. 


The main duties and responsibilities include:

  • Direct responsibility for the safety, performance, and supervision of all employees in the area of control.
  • Providing technical and operational assistance to offshore operations, to both clients and Service personnel as required.
  • Managing and prioritising workshop activities.
  • Ensuring all equipment is refurbished in accordance with company procedures.
  • Maintaining full and accurate rework history files including mandatory certification.
  • Maintaining full and accurate Company business activity files.
  • Maintaining full and accurate well history files for activity in the area.
  • Maintaining full and accurate import / export records.
  • Ensuring compliance with agreed customer requirements as detailed on Sales Order, Contracts and applicable QA plan.
  • Co-ordinating service personnel to and from customer locations.
  • Continual development of locally based staff, by offering technical assistance and training when required.
  • Attending customer meeting as requested.
  • Supporting the investigation and ensuring closure of all FPRs and CPARs that occur in the area of responsibility.
  • Engaging and assisting with financial reporting, invoice queries and forecasting as required.


Experience / Skills Required:

  • Offshore operational experience supervising the installation of subsea equipment.
  • Excellent communication skills.
  • Supervisory skills, ability to build and manage relationships.
  • Ability to work to strict deadlines.
  • Strong commercial awareness.


Experience / Skills Preferred:

  • Degree / diploma in mechanical engineering.
  • Previous supervisory experience.
  • Previous experience working in country.

TMM Recruitment INDTRA

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