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Engineering Applications Analyst – VR/25150

Status: Permanent
Location: Westhill, Aberdeen
Ref: VR/25150
Rate: Available Upon Request

TMM Recruitment is supporting a global leader in the delivery of offshore projects and services to the energy industry to find an Engineering Applications Analyst, your primary focus will be the to provide second line support to a suite of engineering applications including: Orcaflex, Ansys and MathCAD. You will be part of the corporate IT Team and be responsible for proposing improvements to applications in order to meet business objectives.

             

Overview of Role

The company uses a wide range of engineering applications in support of the delivery of large-scale subsea projects to our clients. These include CAD and engineering analysis design tools like Autodesk Vault and products, Orcaflex, Ansys and MathCAD.

       

The role is to provide a second level support to these applications, liaising with the software providers for fixes and upgrades where required. A key element of the role is to coordinate the allocation of Level 2 service incidents and requests across the IT Teams, working in liaison with our Service Desk partner.

             

The role of Engineering Applications Analyst is part of the Corporate IT Team and has a global remit. This role can be based at either our Westhill, Aberdeen or Sutton, London office on a contract basis for an initial period of 6 months.

              

All personnel are expected to contribute to creating a positive HSEQ culture within the company and ensure familiarity with and adherence to local HSEQ codes and practices.

                         

Specific Key Responsibilities & Activities

  • Administration of support incidents logged in the service management application.
  • Providing level-2 support for the allocated applications.
  • Coordinating testing of all configuration changes made to applications and the supporting IT infrastructure.
  • Proposing improvements to applications to meet business objectives.
  • Supporting application users via a network of super users.
  • Maintaining the integrity of the development, test and production environments associated with each application.
  • Participating in system audits and managing regular system monitoring.
  • Business users and key functional stakeholders.

            

Person Specifications

  • Professional qualifications: candidate should be qualified in IT, or have equivalent work experience.
  • Experience in engineering application support including incident and change management.
  • Customer focussed service delivery skills, based on ITIL standards.
  • Strong problem-solving capability.
  • Extensive understanding of the underlying IT infrastructure required to support and enable effective use of software applications. Key skill areas include Microsoft Windows Server, Windows desktop, application packaging and deployment, multi-tier application configuration (web, application and database servers), Microsoft SQL Server.
  • Experience in creation and maintenance of documentation, e.g. technical / development specifications, configuration rationale, test cases.
  • Familiarity with Agile development methodologies would be an advantage.
  • Strong interpersonal and communication skills.
  • Good organisational skills and smart working methods.
  • Presents self in a professional manner and works well under pressure.

  

TMM Recruitment 

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