Operations Controller - VR/25871
TMM is supporting a leading helicopter operator to source an Operations Controller to join their team on a permanent basis. Previous experience in flight operations would be highly desirable however, this could be a rare opportunity for someone with transferable skills from a busy personnel logistics environment who is seeking a change in environment - full training will be provided!
Main duties and responsibilities
- Flight Watch – maintaining contact with aircraft
- Engineering Liaison – establishing aircraft availability and provide crews for ground runs.
- Operating and controlling daily flying program
- Passenger Services / Logistics Liaison – advising of route changes, delays, passenger requirements and payloads.
- Communications and IT Systems – compiling reports, ensuring correct coding is used and updating info on systems.
- Emergency Response Procedures – implementing procedures as required in accordance with company ERP plans and participating in ERP exercises.
Applicants to this role require
- Previous experience in flight operations is desirable but not essential as full training will be provided.
- Previous experience supporting busy logistics roles would be beneficial.
- Demonstratable customer/client service experience.
- Good communication skills
- A CAA Restricted Radio Operators Certificate would be advantageous
- Willingness to take on some weekend and evening work as this will be required during each month – this role will be a mixture of early and late shifts with a shift rota which runs over 28 days.
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