Main duties and responsibilities

• Dealing with all telephone enquiries and orders from customers whilst providing information on equipment as required.
• Liaising with the Workshop to ensure equipment availability.
• Accurately maintaining of all certification records.
• Producing hire / sales quotations.
• Mobilising / demobilising equipment on hire as per arrangements with customers.
• Organising inspections, repairs, and return shipment for all customer repairs.
• Liaising with other depots to source equipment if it is not available at own location.
• Ensuring the timely issue of all rental proforma invoices as soon as jobs complete, ready to be invoiced by Accounts Department.
• Assisting with resolving invoice queries whilst establishing good relations with clients.
• Supporting with credit control; investigating rejected invoices and resolving discrepancies / reasons for rejection.
• Arranging the transportation of equipment including import / export when necessary.
• Carrying out general administration duties and any other reasonable duties deemed necessary.

Experience / Skills Required

• Previous experience in a similar role.
• Lifting equipment knowledge.
• IT literate.
• Strong time management, communication and attention to detail skills.

TMM Recruitment INDSCC