Senior Passenger Services Officer - VR/29707

Status: Temp/Contract
Location: Aberdeen
Rate: Available Upon Request

Maternity cover assignment for an experienced Passenger Services Officer for 12 months in Dyce, Aberdeen. The successful applicant will join a Leading Helicopter Operator as part of a loyal, customer-facing team, who support the full passenger journey from check-in to departure.


Main Duties and Responsibilities:

  • Compiling passenger manifest, coordinate baggage/freight process.
  • Welcoming/checking-in passengers (identifying them against manifest) and lead safety briefings.
  • Handling passenger queries and liaising with aircrew.
  • Documenting the process via Vantage.


Applicants to this role require:

  • Aviation experience, ideally in a similar role.
  • Demonstrable customer service skills.
  • Flexibility with hours - the role works a shift pattern with 1 week of late shifts (12 midday - 8pm) each month, the rest being early shifts (5:30am - 1:30pm) and working 1 day every second weekend (with either the following Monday or Friday off).
  • Vantage experience is desirable.


TMM Recruitment INDHR

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