Main duties and responsibilities include (but are not limited to):

• Taking enquiries and responding to customers via email and logging all requests.
• Accurately entering employee data and updating manual and electronic personnel files.
• Checking invoices for subsequent approval and payment.
• Monthly reports for company benefit scheme for new joiners and leavers.
• Recording customer complaints and escalating to the team leader as appropriate.
• Assisting employees with benefits enrolment and changes and general benefits and pensions administration, including long service awards.
• Preparing accurate payroll paperwork and dealing with initial payroll queries from employees.
• Providing support to HR Managers and HR Business Partners as required for recruitment campaigns, induction training, minute taking (disciplinary and grievance investigations), long-term sickness, maternity cases etc.
• Preparing job offers and employment contracts.
• Monitoring absence data and managing long term sick record, highlighting concerns, and arranging occupational health assessments where necessary.
• Handling voluntary exit interviews, analysis, and reporting on trends.
• Other ad-hoc administrative duties as required.

Applicants to this role require

• HR Degree and CIPD qualification preferred.
• Excellent verbal and written communication skills.
• Previous experience of working in a HR environment.
• Strong experience with Microsoft Office.
• Excellent attention to detail, organisational skills and experience of working in a fast-paced environment.
• Ability to develop strong working relationships both internally and externally.

INDHR