In this role you will be supporting ordering of equipment, track delivery timelines, and liaising with suppliers.

Duties and responsibilities:

• Handling customer inquiries and resolving service issues promptly and professionally.
• Preparing job reports, service documents, and invoices.
• Scheduling service jobs and arrange travel and accommodation for Service Engineers as needed.
• Keeping service records and documentation accurate and current.
• Monitoring and following up on customer Purchase Orders.
• Upholding service quality standards and ensure compliance with company policies and industry regulations.
• Supporting process improvements to enhance efficiency and accuracy in service administration.

About you:

• Experience in purchasing.
• Proficient in Microsoft Office applications.
• Strong administrative and organisational skills with a high attention to detail.
• Customer focused, excellent communication and interpersonal abilities.
• Proactive, solutions-focused approach to work.
• Collaborative team player with a supportive mindset.

TMM Recruitment INDSCC