Business Engagement Officer - VR/32163
This Engagement Officer role will support the delivery of community and stakeholder engagement activity, working collaboratively to build relationships and encourage participation across key groups. The role will involve coordinating engagement initiatives, supporting communications, and using feedback and insight to inform ongoing improvement.
Main duties and responsibilities:
- Leading the design and development of a structured business relationship management offering for employers and partners.
- Defining and articulating a clear value proposition for engaging with organisational programmes and services.
- Developing and documenting standardised processes for employer engagement, relationship management, and partnership development.
- Creating tools, templates, and guidance to support consistent delivery across teams.
- Working collaboratively with internal teams, programme leads, and senior stakeholders to embed best practice.
- Engaging with employers, industry partners, and key stakeholders as appropriate.
- Identifying opportunities to improve efficiency and effectiveness within business engagement activity.
- Establishing metrics to measure the effectiveness and impact of the relationship management approach.
- Contributing to marketing and communications activity, including marketing materials, case studies, and success stories.
- Supporting cross-team projects and organisational initiatives as required.
Applicants to this role require:
- Education to SCQF Level 8 (e.g. HND) in a business-related discipline or equivalent experience.
- Proven experience in stakeholder engagement and relationship management within a business environment.
- Demonstrated experience designing and implementing projects, processes, or engagement frameworks.
- Strong project management and organisational skills with the ability to manage multiple priorities.
- Excellent communication, interpersonal, and presentation skills.
- Proficiency in Microsoft Office and digital collaboration tools.
- A proactive, motivated approach with the ability to work independently and collaboratively.
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