Credit and Collections Associate - VR/31974
An established, globally recognised organisation is seeking an experienced Credit Controller to join its finance team on a permanent, full-time basis in Aberdeenshire.
Reporting to the Financial Controller, the role focuses on credit control and administrative duties, ensuring timely payment of invoices and effective management of customer accounts.
You will handle credit checks, resolve queries and disputes, monitor overdue balances and negotiate repayment arrangements within agreed authority levels. This is a fast-paced environment offering the opportunity to work autonomously, contribute to a collaborative team culture and further develop your professional capabilities within a supportive organisation.
Reporting to the Financial Controller, your duties will be:
- Carrying out credit checks in line with company procedures and recording outcomes accurately.
- Monitoring customer accounts and following up on overdue invoices.
- Contacting customers by phone and email to secure payment.
- Investigating and resolving invoice queries and disputes.
- Agreeing repayment plans or escalate where required.
- Maintaining accurate records of collection activity and customer financial status.
- Updating finance systems and completing general administrative tasks.
- Working to agreed targets and service level agreements.
- Contributing positively to team culture and maintain a safe working environment.
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