Key Responsibilities

• Coordinating export shipments from quotation through to final delivery.
• Supporting the onboarding of new clients and maintaining strong relationships with existing customers.
• Working closely with internal teams and attending regular client meetings.
• Booking shipments with airlines, shipping lines and road transport providers.
• Preparing and processing shipping documentation, including MAWBs, HAWBs, Bills of Lading, CMRs and Standard Shipping Notes.
• Processing customs declarations in line with HMRC requirements and relevant regulations.
• Preparing quotations and supporting commercial activities through effective carrier selection and cost management. 
• Resolving day-to-day operational issues with clients and vendors. 
• Ensuring compliance with trade regulations, sanctions requirements, customs legislation and dangerous goods procedures.
• Providing advice and guidance to customers on export and logistics processes.
• Contributing towards team KPIs, billing requirements and continuous operational improvement.

About you:

• Experience within freight forwarding, logistics or a similar export-focused environment.
• Strong understanding of export procedures, customs requirements and tariff regulations.
• Experience handling dangerous goods shipments.
• Competence in the use of CDS customs systems.
• Excellent customer service and relationship-building skills.
• Strong organisational skills with the ability to manage changing priorities and workloads.
• High level of accuracy and attention to detail when processing information and documentation.
• Proficient in Microsoft Office applications, particularly Excel.
• Strong verbal and written communication skills.
• Ability to work independently while contributing effectively as part of a wider team.

TMM Recruitment INDSCC