Managed Services Administrator - VR/32311

Status: Permanent
Location: Aberdeen, AB12
Rate: Available Upon Request

This Managed Services Administrator position sits at the heart of a busy IT services provider, supporting the day-to-day running of Managed Services operations and ensuring accurate billing and client administration.

         

Working closely with the Chief Operating Officer and wider technical teams, you will play a key role in tracking live data, inputting and processing data into spreadsheets, and maintaining processes and supporting operational workflows. The role is part of a small, fast-moving team environment, offering variety and the opportunity to contribute to process improvements and business efficiency.

                

Main duties and responsibilities

  • Prepare, check and issue monthly, ad hoc and project-based client invoices accurately and on time.
  • Handle client queries relating to invoices via phone and email.
  • Support improvements in invoicing processes, accuracy and efficiency.
  • Provide administrative business support to clients under service agreements.
  • Maintain and update procedures, workflows and recurring administrative processes.
  • Maintain client records and contact distribution lists.

           

Applicants to this role require

  • Robust working knowledge and experience in Microsoft Excel.
  • Proven experience in administrative/business support/data processing positions.
  • Positive attitude to problem solving and teamwork.
  • Strong attention to detail and accuracy when inputting and tracking data.

TMM Recruitment INDOS

Employee Owned

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