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Operations Coordinator - VR/26248

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Status: Permanent
Location: Dyce, Aberdeen
Ref: VR/26248
Rate: Available Upon Request

TMM Recruitment is supporting an energy service business with a Dyce-based Operations Coordinator vacancy. In your role, you’ll be responsible for controlling the hire desk and dealing with all telephone enquiries / orders from customers whilst providing them with updates on their order status.

                        

Main duties and responsibilities

  • Dealing with all telephone enquiries and orders from customers whilst providing information on equipment as required.
  • Liaising with the Workshop to ensure equipment availability.
  • Accurately maintaining of all certification records.
  • Producing hire / sales quotations.
  • Mobilising / demobilising equipment on hire as per arrangements with customers.
  • Organising inspections, repairs, and return shipment for all customer repairs.
  • Liaising with other depots to source equipment if it is not available at own location.
  • Ensuring the timely issue of all rental proforma invoices as soon as jobs complete, ready to be invoiced by Accounts Department.
  • Assisting with resolving invoice queries whilst establishing good relations with clients.
  • Supporting with credit control; investigating rejected invoices and resolving discrepancies / reasons for rejection.
  • Arranging the transportation of equipment including import / export when necessary.
  • Carrying out general administration duties and any other reasonable duties deemed necessary.

             

Experience / Skills Required

  • Previous experience in a similar role.
  • Lifting equipment knowledge.
  • IT literate.
  • Strong time management, communication and attention to detail skills.

TMM Recruitment INDSCC

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